Privacy Policy
CbE (Charms by Emma) may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. CBE also collect personally identifiable information (including name, email, communications); payment details, purchase history (if applicable), comments, feedback and reviews.
When you conduct a transaction on the website, as part of the process, CbE collect personal information you give such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
CbE collect such Non-personal and Personal Information for the following purposes:
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To provide and operate purchases and ongoing website improvements
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To provide customers with ongoing assistance and technical support if needed
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To be able to contact customers with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which may be used to provide and improve our respective user experiences
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To comply with any applicable UK laws and regulations.
Charms by Emma is hosted on the Wix.com platform. Wix.com provides the online platform that allows CbE to sell products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by Charms by Emma adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by this store and any of it's service providers.
Charms by Emma may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about the company (such as new items, promotions or exclusive discount codes), or as otherwise necessary to contact you to enforce any (if any) User Agreements in place, applicable to national laws. For these purposes you may be contacted via email or text message.
Charms by Emma reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If any material changes to this policy are made, you will be notified here that it has been updated, so that you are aware of what information CbE collect, how it's used, and under what circumstances, if any, it is used and/or disclose it.
If you would like to: access, correct, amend or delete any personal information Charms by Emma holds about you, you are invited to contact emma@charmsbyemma.com with the subject "Data".